Job offer : Itinerant Field Technician (M/F)
The role
Join our team as an IT Technician (M/F) within our Technical Intervention Center in Nice.
As part of this 3-month full-time (35 hours per week) renewable assignment, you will play a key role in our user satisfaction.
Your main missions
You will intervene directly at our clients' sites to perform deployment, installation, operation, and maintenance operations for IT, telephone, and network equipment. You will ensure the daily management of physical and logical systems, while benefiting from level 2 support.
Within the Technical Intervention Center
The technician performs technical operations on client sites; you produce the services entrusted based on a known operating mode or related to your experience on IT, telephone, and network equipment.
You perform deployment, installation, operation, and maintenance operations for equipment; you can benefit from N2 support.
You ensure the routine management of the operation of physical and logical equipment of the information system.
You guarantee the quality (IQO, IQC) of the services (IMAC, MCO) assigned to you, the goal being to provide our clients with the best user experience (User eXperience).
You optimize the production of your services with a constant concern for quality and efficiency.
Your goal
Guarantee the quality of services (IMAC, MCO) by respecting technical standards to offer an exceptional user experience. You will optimize your interventions with a constant concern for efficiency and rigor.
If you are passionate about technology and wish to evolve in a stimulating environment, we would be delighted to review your application!
Profile sought
Previous experience in IT support (1 to 3 years minimum).
Good interpersonal skills and sense of service.
Responsiveness, autonomy, and ability to manage priorities.
Driver's license (necessary for site interventions).
The profile we're looking for
To fill the position of IT Technician (M/F), we are looking for a person with a strong analytical mind and great responsiveness. Ideally, you have a technical education of Bac+2 level in IT, coupled with a successful first experience in IT park support or maintenance.
Mastery of Windows environments, ticketing tools, and network configurations is essential to ensure effective incident management. Your sense of customer service, coupled with excellent oral and written communication, will allow you to meet user needs with pedagogy.
Rigor, respect for IT security procedures, and a real ability to work in a team are essential assets for you to fully flourish in this mission.
Required technical skills
Good knowledge of Windows environments (10/11) and office tools (Microsoft Office, etc.).
Knowledge of ticket management tools (e.g., ServiceNow, GLPI).
Basic network skills (IP configuration, connection diagnostics).
Notions of IT security.
Ability to diagnose hardware and software failures.
The company
Actual Talent
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France.
For over 20 years and through our 20 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) support companies and candidates with customized contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision.
Temporary work is becoming a real opportunity: an open door to new experiences, enriching assignments, and flexibility adapted to everyone's needs.
Our specialized IT team is recruiting for its client, an IT Technician for a temporary assignment.
Want to join the adventure?
Apply without waiting!
