Personal data
PERSONAL DATA PROTECTION POLICY
Last updated: November 2019
As part of the implementation of the General Data Protection Regulation (GDPR) applicable since 25 May 2018, ACTUAL Group wishes to present its personal data protection policy in all transparency and fairness.
This policy aims to inform you about how we use and protect your personal data, as well as the reasons why we process this data.
Through this policy, ACTUAL Group commits to doing everything possible to protect your personal data by ensuring the highest level of security and confidentiality, in compliance with applicable regulations.
ACTUAL GROUP, a holding company (simplified joint-stock company, registered with the Laval Trade and Companies Register under number 415 018 464 and headquartered at 11 rue Emile Brault – 53000 LAVAL), together with its various subsidiaries hereinafter referred to as ACTUAL Group, act as Data Controllers for the personal data they collect as part of their activities.
This policy outlines all the principles implemented regarding personal data protection, distinguishing between data concerning:
– visitors to the website https://www.actualgroup.com/ (I.)
– candidates, permanent staff, and temporary workers of ACTUAL Group (II.)
– prospects and clients (III.)
The data subject whose personal data is processed by ACTUAL Group accepts that it is processed in accordance with this policy.
I. Processing of personal data when visiting the website
Personal data collected and processed
When you visit our site, certain technical data concerning you and related to your activity on the site is automatically collected.
In particular, the following are collected: your IP address and your Internet Service Provider (ISP), browser type and device identifier, operating system, language preferences, connection data, date and time of access to the site, pages visited on the site, links you click on, job offers searched for, viewed, and applied for, and sent data.
We collect some of this information through automated processes, notably via cookies. For more details, please consult our Cookie Policy.
We also collect the information you enter into contact forms on the site, such as: last name, first name, phone number, email address, subject, message.
Purposes of personal data processing
The aforementioned personal data is collected for the following purposes:
– improving the user experience of our website, its management, and system administration
– ensuring site content is best suited to your device
– conducting statistics or analysis
– responding to your requests submitted via forms on the site
Legal basis for personal data processing
The processing of your personal data is based on your consent as well as the pursuit of ACTUAL Group's legitimate interests for the stated purposes.
Recipients of personal data
Personal data may be communicated:
– to authorized permanent employees of ACTUAL Group
– to service providers or subcontractors of ACTUAL Group who provide services in accordance with its instructions. These service providers or subcontractors will only have access to the personal data necessary to perform their tasks and may not use the data for any other purposes. They will also be bound by a confidentiality obligation regarding the personal data entrusted to them
– to certain authorities, public bodies, or any other third party if required by regulations or law.
Retention period of personal data
Generally speaking, your personal data is kept for a limited period that does not exceed the time necessary for the purposes for which it was collected. Retention periods for personal data vary depending on the nature of the data, the purpose of processing, legal or regulatory requirements, and the limitation periods for potential claims or legal actions.
Security of personal data
ACTUAL Group commits to taking all measures it deems useful and appropriate, given the nature of the data, to guarantee the security and confidentiality of your personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties. ACTUAL Group undertakes not to transfer your personal data outside the European Union, except to third countries recognized as providing an "adequate level of protection" by the European Commission, or under standard contractual clauses adopted by the European Commission, or under binding corporate rules.
Your personal data protection rights
You have the right to request access to your personal data, its rectification or erasure (unless we have a legitimate reason to retain your personal data), restriction of processing (unless there is a legitimate reason not to comply), the right to object to processing (unless there is a legitimate reason to continue processing your personal data), as well as the right to data portability.
When we process your personal data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
These rights can be exercised with ACTUAL Group's GDPR Officer by post: 11 rue Emile Brault – 53003 LAVAL Cedex or by email: rgpd@groupeactual.eu. The request must be accompanied by a copy of your proof of identity. Furthermore, you have the right to lodge a complaint with the CNIL, the supervisory authority.
II. Processing of personal data of candidates and employees (temporary and permanent)
A. Processing of candidate data
Candidates, within the meaning of this policy, are considered to be any person seeking the services of ACTUAL Group in order to enter into an employment contract as a temporary or permanent employee with one of ACTUAL Group's entities, or to enter into an employment contract with a third-party client company as part of a placement service. In order to process their application, ACTUAL Group processes the candidate's personal data under the conditions set out below (A.).
Once the employment contract is concluded and in order to manage the employment relationship, ACTUAL Group processes your personal data in your capacity as an employee (see point B.).
During periods between assignments for temporary workers, personal data is managed under the conditions described for candidates, it being specified that due to their purpose, certain processing operations related to the assignment contract(s) executed (such as payroll, management of workplace accidents, staff elections, litigation, URSSAF audits, professional interviews, etc.) will continue.
Personal data that may be collected and processed
ACTUAL Group may collect personal data such as, in particular:
– surname, first name, gender, date and place of birth, nationality, email, address, telephone numbers, family status, number of dependent children, emergency contact person, sensitive data related to health (recognition of disabled worker status, disability pension, medical examinations, etc.), student status, LinkedIn and Viadeo profiles, social security number, status (job seeker, RSA welfare, etc.), employment status
– desired working environment, role and sector sought, availability date, desired salary, contract preferences, preferred work location
– diplomas, level of education, means of transport and mobility, professional experience, training, languages, licenses, authorizations, certifications, contact details of former employers for potential reference checks
– CV, copies of identity documents, Carte Vitale (health insurance card), residence permit serving as work authorization
– ID photo, criminal record extract (Bulletin No. 3) for certain specific positions
– proof of address, bank details, vehicle registration document
– evaluations by ACTUAL Group staff related to your application, results of professional tests, and interview notes
– photos or videos in which you appear
– data related to services, particularly paperless and storage services, provided by ACTUAL Group or its service providers
– information related to access to your personal account and connection data
– your responses to satisfaction surveys and polls conducted by ACTUAL Group
Purposes of personal data processing
All the above data is collected for the following purposes:
– managing your applications and assessing your suitability for a position
– offering you knowledge assessment programs and professional training actions to improve your employability and skills
– offering you job opportunities matching your profile, skills, and availability
– drafting your employment contracts and completing all mandatory administrative declarations and formalities
– more generally, enabling ACTUAL Group to comply with its legal, collective agreement, contractual, and regulatory obligations
– managing commercial relationships with our clients and partners: For temporary workers, providing the client company with information necessary for the assignment, and in the case of placement, communicating to client companies the information required to draw up the employment contract
– providing you with access to the personal account created on our site and allowing you to use the various features offered.
– offering you services, particularly paperless processing and storage, provided by ACTUAL Group or its partners
– conducting internal audits and controls
– defending ACTUAL Group's interests in the event of administrative or legal claims or actions
– conducting polls and satisfaction surveys
– keeping you informed about news regarding ACTUAL Group and communicating with you
Legal basis for personal data processing
The processing of your personal data is based on:
– the pursuit of ACTUAL Group's legitimate interests for the stated purposes
– the performance of pre-contractual measures taken at your request
– compliance with legal and regulatory obligations imposed on ACTUAL Group
– your consent whenever required by regulations.
Recipients of collected personal data
Data may be shared with:
– authorized permanent staff of ACTUAL Group
– client companies that may be interested in your candidate profile
– service providers or subcontractors of ACTUAL Group providing services in accordance with its instructions. These providers will only have access to personal data necessary for performing their duties and may not use it for other purposes. They will also be subject to a confidentiality obligation. Certain data (identity and contact) may thus be shared with profile assessment and testing companies to assist with hiring decisions.
– training and social welfare organizations
– certain authorities, public bodies, or any other third party if required by regulation or law
Retention period of personal data
Generally speaking, your personal data is kept for a limited period that does not exceed the time necessary for the purposes for which it was collected. Retention periods vary depending on the nature of the data, the purpose of processing, legal or regulatory requirements, and the limitation periods for potential claims or legal actions. Your personal data collected as a candidate is retained for up to 2 (two) years after our last contact.
Security of personal data
ACTUAL Group commits to taking all measures it deems useful and appropriate, given the nature of the data, to guarantee the security and confidentiality of your personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties. ACTUAL Group undertakes not to transfer your personal data outside the European Union, except to third countries recognized as providing an "adequate level of protection" by the European Commission, or under standard contractual clauses adopted by the European Commission, or under binding corporate rules.
Your personal data protection rights
You have the right to request access to your personal data, its rectification or erasure (unless we have a legitimate reason to retain your personal data), restriction of processing (unless there is a legitimate reason not to comply), the right to object to processing (unless there is a legitimate reason to continue processing your personal data), as well as the right to data portability.
When we process your personal data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
These rights can be exercised with ACTUAL Group's GDPR Officer by post: 11 rue Emile Brault – 53003 LAVAL Cedex or by email: rgpd@groupeactual.eu. The request must be accompanied by a copy of your proof of identity. Furthermore, you have the right to lodge a complaint with the CNIL, the supervisory authority.
B. Processing of employee personal data (temporary and permanent staff)
Once the employment contract is concluded and in order to manage the employment relationship, ACTUAL Group processes your personal data in your capacity as an employee.
During periods between assignments for temporary workers, personal data is managed under the conditions described for candidates, it being specified that due to their purpose, certain processing operations related to the assignment contract(s) executed (such as payroll, management of workplace accidents, staff elections, litigation, URSSAF audits, professional interviews, etc.) will continue.
Personal data that may be collected and processed
ACTUAL Group may collect personal data such as, in particular:
– surname, first name, gender, date and place of birth, nationality, email, address, telephone numbers, family status, number of dependent children, emergency contact person, sensitive data related to health (recognition of disabled worker status, disability pension, medical examinations, etc.), student status, LinkedIn and Viadeo profiles, social security number, status (job seeker, RSA welfare, etc.), employment status
– diplomas, level of education, means of transport and mobility, professional experience, training, languages, licenses, authorizations, certifications,
– CV, copies of identity documents, Carte Vitale (health insurance card), residence permit serving as work authorization,
– ID photo, criminal record extract (Bulletin No. 3) for certain specific positions,
– proof of address, vehicle registration document
– results of professional tests and interview notes
– photos or videos in which you appear
– data related to your remuneration, bank details, tax withholding rate...
– data regarding assignment execution conditions or employment contract and training undertaken
– any comments about you from our staff related to contract performance
– health data related to occupational medicine, leave management, workplace accidents, occupational illnesses, complementary insurance and pension
– data related to services, particularly paperless and storage services, provided by ACTUAL Group or its service providers
– information related to access to your personal account and connection data
– your responses to satisfaction surveys and polls conducted by ACTUAL Group
Purposes of personal data processing
All the above data is collected for the following purposes:
– offering and managing knowledge evaluations and training actions (monitoring requests for training and training periods completed, organizing training sessions, knowledge and training evaluations).
– drafting your employment contracts and completing all mandatory administrative declarations and formalities
– issuing your payslips and the resulting social and tax declarations and corresponding payments
– managing personnel (employee file, medical follow-up organization, staff elections and committee meetings management, social and cultural actions management, workplace accidents and occupational illnesses management, healthcare/provident schemes, disciplinary actions, career management, working time, assignment follow-up...)
– more generally, enabling ACTUAL Group to comply with its legal, collective agreement, contractual, and regulatory obligations
– managing commercial relationships with our clients and partners
– providing you with access to the personal account created on our site and allowing you to use its various features.
– offering you services, particularly paperless processing and storage, provided by ACTUAL Group or its partners
– conducting internal audits and controls
– defending ACTUAL Group's interests in the event of administrative or legal claims or actions
– conducting polls and satisfaction surveys – keeping you informed about news regarding ACTUAL Group and communicating with you
– ensuring access to premises and providing IT tools, equipment, or vehicles required to execute your employment contract
Legal basis for personal data processing
The processing of your personal data is based on:
– the pursuit of ACTUAL Group's legitimate interests for the stated purposes
– the performance of a contract to which you are party
– compliance with legal and regulatory obligations imposed on ACTUAL Group
– your consent whenever required by regulations
Recipients of personal data
Data may be shared with:
– authorized permanent staff of ACTUAL Group
– elected employee representative bodies within the group
– client companies that may be interested in your candidate profile and in the event of posting
– service providers or subcontractors of ACTUAL Group providing services in accordance with its instructions. These providers will only have access to personal data necessary for performing their duties and may not use it for other purposes. They will also be subject to a confidentiality obligation. Certain data (identity and contact) may thus be shared with profile assessment and testing companies to assist with hiring decisions
– training and social welfare organizations
– certain authorities, public bodies, or any other third party if required by regulation or law (such as UCF CIBTP for the BTP card, bodies in charge of managing provident and health schemes...)
Retention period of personal data
Generally speaking, your personal data is kept for a limited period that does not exceed the time necessary for the purposes for which it was collected. Retention periods vary depending on the nature of the data, the purpose of processing, legal or regulatory requirements, and the limitation periods for potential claims or legal actions.
Security of personal data
ACTUAL Group commits to taking all measures it deems useful and appropriate, given the nature of the data, to guarantee the security and confidentiality of your personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties. ACTUAL Group undertakes not to transfer your personal data outside the European Union, except to third countries recognized as providing an "adequate level of protection" by the European Commission, or under standard contractual clauses adopted by the European Commission, or under binding corporate rules.
Your personal data protection rights
You have the right to request access to your personal data, its rectification or erasure (unless we have a legitimate reason to retain your personal data), restriction of processing (unless there is a legitimate reason not to comply), the right to object to processing (unless there is a legitimate reason to continue processing your personal data), as well as the right to data portability.
When we process your personal data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
These rights can be exercised with ACTUAL Group's GDPR Officer by post: 11 rue Emile Brault – 53003 LAVAL Cedex or by email: rgpd@groupeactual.eu. The request must be accompanied by a copy of your proof of identity. Furthermore, you have the right to lodge a complaint with the CNIL, the supervisory authority.
III. Processing of personal data of prospects and clients
ACTUAL Group collects and processes personal data regarding its contacts within client and prospect companies.
Personal data that may be collected and processed
ACTUAL Group may collect personal data such as, in particular:
– contact information such as surname, first name, job title, professional phone/email, decision and influence level, areas of interest...
– exchanges and commercial actions conducted with clients and prospects...
– responses to satisfaction surveys and polls conducted by ACTUAL Group
Purposes of personal data processing
Personal information is collected for the following purposes:
– developing our client base and monitoring commercial relationships
– processing placement and temporary staff delegation requests and executing the service contract
– establishing supply contracts and managing assignment follow-up
– enabling ACTUAL Group to comply with its legal and regulatory obligations
– offering paperless, data exchange, and storage services and managing them where applicable;
– performing billing and follow-up
– conducting internal audits and controls
– defending ACTUAL Group's interests in the event of legal or contentious actions or claims
– conducting polls and satisfaction surveys
– keeping you informed about news regarding ACTUAL Group, communicating with you, and inviting you to take part in events or promotional operations
Legal basis for personal data processing
– The processing of your personal data is based on:
– the pursuit of ACTUAL Group's legitimate interests for the stated purposes
– the performance of a contract to which you are party or pre-contractual measures taken at your request
– compliance with legal and regulatory obligations imposed on ACTUAL Group
– your consent whenever required by regulations
Recipients of collected and processed personal data
Collected data may be communicated to:
– authorized permanent employees of ACTUAL Group
– service providers or subcontractors of ACTUAL Group and its subsidiaries providing services in accordance with its instructions. These providers will only have access to personal data necessary for performing their duties and may not use the data for other purposes. They will also be subject to a confidentiality obligation.
– certain authorities, public bodies, or any other third party if required by regulations or law
Retention period of personal data
Generally speaking, your personal data is kept for a limited period that does not exceed the time necessary for the purposes for which it was collected. Retention periods vary depending on the nature of the data, the purpose of processing, legal or regulatory requirements, and the limitation periods for potential claims or legal actions. Your personal data collected as a prospect is retained for up to 2 (two) years after our last contact.
Security of personal data
ACTUAL Group commits to taking all measures it deems useful and appropriate, given the nature of the data, to guarantee the security and confidentiality of your personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties. ACTUAL Group undertakes not to transfer your personal data outside the European Union, except to third countries recognized as providing an "adequate level of protection" by the European Commission, or under standard contractual clauses adopted by the European Commission, or under binding corporate rules.
Your personal data protection rights
You have the right to request access to your personal data, its rectification or erasure (unless we have a legitimate reason to retain your personal data), restriction of processing (unless there is a legitimate reason not to comply), the right to object to processing (unless there is a legitimate reason to continue processing your personal data), as well as the right to data portability.
When we process your personal data based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
These rights can be exercised by post with ACTUAL Group's GDPR Officer: 11 rue Emile Brault – 53003 LAVAL Cedex or by email: rgpd@groupeactual.eu. The request must be accompanied by a copy of your proof of identity.
Furthermore, you have the right to lodge a complaint with the CNIL, the supervisory authority.
Contact us
For any questions regarding our personal data protection policy, you can contact us by clicking here.
Changes to the personal data protection policy
This policy may be updated to reflect regulatory or legislative changes or any change regarding ACTUAL Group's organization or services. We therefore invite you to regularly check the date of the latest update of our personal data protection policy.