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Job offer : Customer Advisor (M/F)

TempLE LAMENTIN, 97232Full-time35 heuresReception, Administration and Customer Service
Actual emploi Le Lamentin

Agence d’intérim, emploi, recrutement, CDI, CDD et missions temporaires

Zone Industrielle Acajou Californie, Immeuble Goyer, LOCAL B · 97232 Le Lamentin
05 96 48 07 33
08h - 17h30
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The role

Your missions will be as follows

Welcome and advice: Welcome customers (by phone or via digital channels), analyze their financing needs and propose adapted solutions (consumer credit, insurance, payment solutions).

Recovery and risk management: Ensure the monitoring of unpaid debts, amicable reminders and the negotiation of regularization solutions in compliance with ethical rules.

Achieving objectives: Participate in the agency's quantitative (turnover, loan volume) and qualitative (customer satisfaction) objectives.

The profile we're looking for

We are looking for candidates with the following profile

Diploma: Generally a Bac+2 / Bac+3 level (BTS MCO, BTS NDRC, or professional license in the banking, insurance or customer relations sector).

Skills: Interpersonal skills, listening skills, diplomacy, rigor in financial analysis and team spirit.

The company

Actual Martinique Tertiaire

ACTUAL Martinique is looking for several customer advisors (M/F) for one of its clients.

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