Job offer : IT Technician (M/F)

You will be responsible for

• Providing support, technical expertise, and advice to teams on IT and network solutions, whether at headquarters, remotely, or at client sites
• Being the technical point of contact for IT and network topics related to business solutions, particularly regarding Wi-Fi environments, firewalls, VPNs, servers, networks, business software, digital signage, internal channels, business applications, headend stations, etc., and ensuring the maintenance of these solutions
• Translating client specifications for internal purchasing, technical, and sales teams, as well as external suppliers.
• Assisting sales staff in presenting and demonstrating our offers to clients.
• Conducting site visits, audits, and installations at client locations.
• Recommending, qualifying, and formalizing new IT and network solutions in conjunction with the sales force and the executive committee, and in coordination with the Technical Solutions Department Manager, notably by conducting technological monitoring
• Training teams on IT and network solutions, as well as users when necessary.
• Being the primary contact for our IT service provider

And in terms of technical skills:LAN/WAN network architectures

• TCP/IP and associated hardware (routers, switches, firewalls, access points).
• VLAN segmentation, inter-VLAN routing, link aggregation (LACP), spanning-tree (STP/RSTP/MSTP).
• DNS, DHCP (options, relay), NAT, QoS.
• Network diagnostics: frame analysis (Wireshark), cabling tests, and certification (Fluke).Multicast flows (key skill)Network active equipment configuration
• IGMP v2/v3, IGMP snooping, IGMP querier, root bridge designation.
• Multicast routing (PIM), inter-VLAN multicast.
• Broadcast/multicast rate limiting, handling flooding phenomena.
• IPTV and AV-over-IP broadcasting: headend stations, encoders/decoders, UDP/RTP streams
• IPTV Middleware configuration and managementWi-Fi
• Centralized Wi-Fi infrastructures Ruckus, Unifi, and Altabs - captive portal.
• Coverage studies, choice and positioning of access points, frequency plans.Systems and applications

You know how to adapt your communication, listen, and have good interpersonal skills. You are pedagogical, curious, and rigorous

Desired experience

• Technician: minimum 7 years
• Engineer: between 3 and 5 years