The role

Your Actual agency located in Cannes, specializing in temporary work, is recruiting customer service assistants (M/F) for one of its clients in the Grasse area.

Tasks

Telephone reception
Monitoring customers and products until shipment
Analyzing and responding to customer requests
Analyzing non-conformities and identifying necessary causes or corrective actions with field teams
Processing delivery notes during production
Monitoring customer files
Daily briefing with your partner

Working hours: Low season: Hours rotate from one week to the next. (2-shift system) Week A: 7:00 AM - 2:30 PM

Saturday morning is not worked. Week B: 10:00 AM - 5:30 PM

High season: Hours rotate from one week to the next. (2-shift system) Week A: 7:00 AM - 2:30 PM

Saturday morning is worked. Week B: 2:00 PM - 9:30 PM

The site is very poorly served by public transport.

The profile we're looking for

Profile: Responsive, impactful and committed. Ability to use a computer (Office pack), read and write French. Administrative experience.

The company

Actual Cannes

Actual group is a French group with a resolutely humanistic vision, campaigning every day to facilitate the right to work for all. Organized around 4 business lines—temporary work, recruitment, support, and training—the group has developed over 30 years a true expertise in supporting people towards employment throughout the country, through solutions for employment and skills development.