Job offer : System and Network Administrator (M/F)

Reporting to the Operations Director, you will be responsible for ensuring the operation, monitoring, and integration of technical solutions for the information systems of various client fleets, including VSEs, SMEs, and local authorities. In the context of a VSE/SME, you are the sole or primary point of contact for the entire IT scope. Main missions Your missions are divided into 4 main areas: 1. Management and optimization of the infrastructure (Systems & Networks) Install, configure, and maintain servers (physical and cloud), workstations, and peripherals. Manage network equipment (switches, routers, firewalls, Wi-Fi access points, VPNs). Administer cloud environments and collaborative tools (e.g., Microsoft 365). Supervise network performance to anticipate and resolve slowdowns. 2. IT security and business continuity Deploy and control the security policy (antivirus, security patches, access rights management via Active Directory). Manage the data backup strategy and regularly test restoration plans. Ensure basic compliance (GDPR best practices, team awareness regarding phishing). 3. User support and fleet management Provide level 1 to 3 technical support for all clients (resolution of hardware and software incidents). Manage the terminal fleet (computers, smartphones, tablets) from onboarding (workstation preparation) to client offboarding. Track hardware inventories and manage relationships with license suppliers and external service providers. 4. IT consulting and projects Advise clients on necessary hardware and software investments. Write and update technical procedures and information system documentation.

Profile sought Required education and experience Education: Bac+2 to Bac+5 in IT (BTS SIO option SISR, BUT Informatique, Professional License, or specialized Master's). Experience: Initial experience of 2 to 5 years in a similar position (ideally in an SME or an IT services company

• ESN) is highly appreciated to ensure immediate autonomy. Assets for the position (Highly appreciated)

Cybersecurity sensitivity. Know-how related to the function Ability to detect and diagnose system and network problems. Conduct a support interview by phone. Communicate with clients to understand and meet their needs. Respect work procedures. Work in a team. Adapt to technological developments.

Human qualities (Soft skills) Autonomy and Ingenuity: Ability to prioritize emergencies alone in an SME environment. Pedagogy and service orientation: Clarity and patience with non-technical users. Responsiveness and calmness: Good stress management during critical failures or cyber-alerts.