Finance

The most sought-after jobs in banking and insurance are customer service advisors, receptionists, back-office managers, claims managers, telephone advisors, and sales assistants. Customer relations roles account for the majority of hiring in this sector, both in branches and customer contact centres.

Yes, banks, insurance companies, and mutual insurers regularly use temporary work and fixed-term contracts to strengthen their teams: replacements, peaks in activity, sales campaigns, or transformation projects. These assignments are often a stepping stone to a permanent contract (CDI), as the sector prefers long-term recruitment.

Most advisor or customer relationship roles are accessible with a 2-year degree (Bac+2), such as a BTS Banque, BTS Assurance or a commercial BUT. Back-office and administrative data entry roles are sometimes open with a high school diploma (Bac). Analytical, compliance or actuarial roles require a master's level degree (Bac+5).

Recruiters focus on customer relationship skills, rigour, analytical ability, and proficiency with digital tools. Knowledge of banking or insurance regulations is a valued asset. Interpersonal skills matter just as much as qualifications, as customer loyalty is at the heart of the business.

Yes, the sector continues to recruit tens of thousands of people every year, mostly on permanent contracts (CDI). Digitalisation is transforming jobs rather than eliminating them, creating new needs in remote advising, data analysis, compliance, and cybersecurity.