Job offer : Claims Technician (M/F)

Reporting to the Claims Manager, you will ensure the monitoring and complete management of files (water damage, fire, etc.) declared on the landlord's property. Your missions revolve around the following areas: Administrative management and monitoring: Handling claims reported by tenants or sector managers. You ensure A-to-Z monitoring and keep dashboards and statistics up to date. Insurer and Expertise Relations: You act as the link between the Office's insurer and the tenants' insurers. You respond to their requests, ensure the payment of indemnities, and represent the Office during on-site expert meetings. Technical monitoring and works: Following expert decisions, you launch, monitor, and accept repair work. Customer service: You handle complaints falling within your area of activity while ensuring strict compliance with deadlines.

Your profile

Holder of a Bac +2 (specialization in Building, Insurance, or Real Estate) or justifying equivalent professional experience.

You possess solid knowledge of Home Multi-Risk Insurance (MRH) and master the various pathologies of the building.

Rigorous, organized, and endowed with an excellent sense of relationship, you know how to interact effectively with a plurality of interlocutors (tenants, experts, insurers, work providers). Conditions and Benefits:

Contract: Temporary contract (replacement of an employee on sick leave).

Duration: To be filled as soon as possible, until 31/12/2026 (with possibility of extension).

Remuneration: 2,400 € gross monthly, paid over 13 months.