Job offer : Quality and Production Agent (M/F)

He/she must assist the Quality Production Manager in improving the quality performance of the various workshops.

He/she must participate in the process of handling and reducing internal quality problems (scrap, etc.) and external ones (complaints, customer returns). He/she must support and train production staff.

1) Process and Product Coordination

• Propose and implement improvement actions for manufactured products.
• Monitor and analyze produced quality and implement corrective actions aimed at reducing rejection rates.
• Monitor and analyze returns to take them into account in production improvement plans, and thus reduce the return rate.
• Participate in the integration of new production means with a focus on product and process quality.
• Participate in drafting and updating procedures, work instructions, and operating modes.
• Utilize the results of automatic control means.
• Audit the "manufacture products" process.

2) Communication and team support

• Lead working groups tasked with improving the quality of manufactured products (reduction of rejections and returns).
• Support and train teams during process modifications.
• Train on problem-solving methodologies.
• Ensure the training of new hires.
• Have employees contribute to tests.
• Ensure effective communication with teams: upward and downward information.
• Support change related to organization or technological evolution.
• Contribute to projects.
• Value the teams' progress actions.
• Participate in fostering a team dynamic: sharing practices and information on projects.
• Unite the team around achieving department objectives, particularly in terms of product and service quality and results.

3) QHSE

• Respect quality, safety, and environmental rules.
• Ensure the monitoring of operational control of QHSE systems within production.

• Education: DUT/BTS or strong experience in production.
• Knowledge of glass calculation programs and their operation. In-depth knowledge of optics.

Knowledge of processes and machines for varnishing/coloring and vacuum treatment.

• Professional experience: 5 to 7 years minimum in ophthalmic lens production.