Job offer : Workstation / Helpdesk Technician (M/F)
The role
As a local User Support Technician, your missions will be
- Interventions at client sites
- Resolution of technical incidents on-site
,
- Ticket management on ITSM
- Management of requests and incidents for workstations, networks, and video conference room control.
- Stock management and fleet updates.
Travel within the Drome and Ardèche departments with a company vehicle
The profile we're looking for
To excel as a Level I Helpdesk Technician, you must possess an excellent sense of customer service and a real ability to resolve first-level technical incidents efficiently.
A two-year degree in IT or equivalent experience is highly appreciated to master common system and network environments.
We are looking for a person with great rigor, capable of tracking tickets methodically and communicating pedagogically with users.
Proficiency in IT asset management tools as well as knowledge of Windows and Office 365 suite environments are essential assets to succeed in your daily tasks.
Your technical curiosity and ability to work in a team will be decisive in actively contributing to the satisfaction of our users.
The company
Actual Talent
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France. For over 20 years and through our 20 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with customized contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision.
Want to join the adventure?
Apply without waiting!
