Job offer : Helpdesk Technician (M/F)
The role
Join our client's team in Bron as a Helpdesk Technician Level I (M/F)!
As part of this mission, you will provide first-level technical support to users, meeting their needs and resolving their incidents efficiently.
Mission details
The position is to be filled ASAP for a duration of one month, renewable.
You will work on a 17.50H basis, within a dynamic and stimulating environment.
If you have a good sense of service, great responsiveness and want to put your technical skills to use for a close-knit team, this opportunity is for you!
The profile we're looking for
To occupy the position of Helpdesk Technician Level I, we are looking for a person with excellent customer service skills and a real ability to resolve technical incidents with pedagogy.
The ideal candidate ideally has a Bac+2 level education in IT, accompanied by a first successful experience in user support. Technical mastery of Windows, Office 365 and ticketing tools environments is essential to ensure rapid handling of requests.
You demonstrate great rigor, strong interpersonal skills and an aptitude for working effectively in a team. Your ability to analyze user needs and write clear procedures will be a major asset for succeeding in this mission.
The company
Actual Talent
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France. For over 20 years and through our 20 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with customized contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision.
Want to join the adventure?
Apply without waiting!
