Job offer : Travel Agency Manager Lyon 1 (M/F)

Your daily missions

Business development & Customer relations: You develop the agency's activity by managing the customer relationship and actively building your portfolio.

Committed advice & Satisfaction: You support your clients in realizing their most beautiful travel projects thanks to personalized, passionate and committed advice, ensuring their satisfaction in the long term.

Management & Local animation: You drive the commercial performance of the agency and initiate concrete actions to boost activity (events, commercial animation, local partnerships, loyalty).

Visibility & E-reputation: You develop the reach of the agency and its digital presence, particularly by valuing customer reviews in a strong logic of recommendation.

Territorial anchoring: You create links with the Lyonnais ecosystem (partners, prescribers, local networks) to make the agency shine in its region.

Organization & Structuring: You orchestrate the organization of the team and participate in the progressive structuring of the activity.

Your profile : Experience: You have proven experience of more than 10 years in a travel agency, ideally as a Branch Manager or Senior Advisor with mastery of the GDS Amadeus

Commercial flair: You have a keen sense of business and customer relations, with a demonstrated ability to develop and sustain an activity.

Exactingness & Quality: You are demanding regarding the quality of advice and the excellence of the customer experience.

Your agency, your work environment: Located in the 1st arrondissement of Lyon, our agency benefits from a privileged location, in the heart of the city.

Currently undergoing transformation, it will become an elegant and inspiring place, designed as an immersive setting where the journey begins as soon as you cross the door, between discovery, escape and exchanges.

What we offer you: Contract: Full-time CDI.

Remuneration: Fixed starting from 30 K€ gross per year (depending on profile and experience), supplemented by a stimulating variable part according to objectives.

Benefits

Restaurant vouchers.

Profit-sharing and incentive schemes.

Ready to embark on this adventure and make our new Lyonnais agency shine?

Posture: Autonomous, well organized and endowed with a strong sense of responsibility and knowledge of travel agency regulations.

Digital ease: You are comfortable with digital tools and perfectly understand the challenges of visibility (customer reviews, e-reputation).

Passion for travel: You have traveled and you like to share your experience with passion and authenticity.