Job offer : Service Advisor (M/F)
The role
Within the Grand Est Regional Delegation, your role will be to facilitate access to the AGEFIPH service offer.
- Welcome, inform and advise partners, beneficiaries and service providers
Incoming and outgoing calls, physical reception, assistance with the use of online services...
Redirect to the right internal or external resources/contacts.
Participate in trade fairs/forums, manage information and awareness stands.
- Manage and process administrative files for financial aid applications. Verify the completeness of files and the validity of documents, analyze compliance, enter data, monitor the financial follow-up of the project by carrying out the necessary reminders, manage archiving, collaborate in anti-fraud actions.
The profile we're looking for
To succeed in this position you must
- be rigorous and organized
- know how to adapt to various interlocutors, with a real sense of service and a collaborative/facilitator spirit
Graduate with a Bac + 2 (ideally BTS SP3S, but also BTS Management Assistant or Commercial Action),
you have a first successful experience (including work-study) in a position of Customer Advisor, Back Office Manager or Administrative Assistant in the service sector (personal services, medico-social, employment and training, mutual insurance...).
Contact us, we are waiting for your application!
Want to join the adventure?
Apply without waiting!
