Job offer : Collections Officer (M/F)

As part of the development of its activities, our client is looking for a professional (M/F) capable of taking charge of monitoring a portfolio of receivables and intervening in the entire collection process.

You will be required to work autonomously on files requiring both accounting skills, analysis, and good interpersonal skills.

Your daily life

Your role will mainly revolve around four axes

Managing customer receivables

You ensure the monitoring of accounts and identify situations requiring action. You are in charge of reminders, payment monitoring, and the implementation of actions adapted to each file.

Depending on the situation, you may be required to interact directly with customers to find solutions to secure payments: immediate payment, payment plan, or other adapted modality.

Ensuring the reliability of financial data

An important part of the position consists of precisely understanding the situation of each account.

In this capacity, you will notably be required to

• check accounting movements and entries; analyze balances and account histories; verify amounts remaining to be collected; perform the calculations necessary to determine outstanding amounts; identify and explain any discrepancies.

The ability to go beyond a simple accounting reading will be particularly appreciated.

Handling files with particularities

Some files require a more in-depth analysis of available documents and contractual commitments.

You must be able to understand the various documents making up a file, identify the relevant financial elements, and determine the sums that can effectively be claimed.

Ensuring the follow-up of sensitive files

When amicable steps do not succeed, you take charge of the preparation and follow-up of files requiring additional intervention.

You may notably participate in the constitution of the elements necessary for collection procedures and ensure exchanges with the various partners concerned.

Beyond reminders, this function requires a real ability to understand files and take initiatives.

You must be able to

• prioritize your actions according to the stakes; quickly analyze a financial situation; identify potential blocking points; adapt your approach according to your interlocutor; ensure precise follow-up of initiated actions; regularly report on the evolution of your portfolio.
• Reporting and monitoring indicators will allow measuring activity and results obtained.

What will make the difference

We are looking above all for an autonomous, structured person who is comfortable in professional exchanges.

Experience in collection, customer accounting, or receivables management is a real asset.

You are particularly comfortable with

• accounting data analysis; management of sometimes complex situations; negotiation and search for solutions; simultaneous follow-up of several files; exchanges with different profiles of interlocutors.
• Your rigor, your perseverance, and your sense of results will be essential to succeed in this function.

Proposed conditions

• Remuneration between €35,000 and €37,000 gross annual
• Meal vouchers
• Position offering real autonomy in work organization