Job offer : General Services Manager (M/F)

Attached to the Operations department and under the responsibility of the Senior Operations Manager, the Facilities Manager is responsible for the overall management of the work environment and general services for a site of approximately 9,000 m² spread over 3 buildings in Paris. You supervise and drive the performance of a team of 10 people (including outsourced staff) and ensure the deployment of the operational strategy within your scope. Your missions will be as follows:

• Management & Leadership: Supervise, train and lead the Facilities team. Coordinate actions with the building manager to maintain a fluid landlord/tenant relationship and a very high level of service.
• Operations, Maintenance & Layouts: Manage routine maintenance, handle malfunctions and propose improvement works. Coordinate layout/relocation projects and optimize space allocation.
• Service Provider Management: Supervise the execution of outsourced services, participate in SLA/KPI monitoring, develop specifications, conduct calls for tenders and lead follow-up meetings.
• Regulation, Safety & Environment: Ensure compliance with health, safety and occupational hygiene standards (SST, risk assessment). Raise awareness of eco-responsible practices, participate in environmental audits and monitor site consumption.
• Budgetary & Financial Monitoring: Assist in the preparation of annual budgets for the scope, control and pre-validate invoicing in coordination with the Facilities Coordinator, and monitor expenses.

Education & Experience: Minimum Bac +4 education with confirmed experience in general services management, outsourced services (SLA/KPI) and budgetary/financial monitoring. Technical Skills: Solid knowledge of health/safety at work standards. Mastery of office tools (Word, Excel, PowerPoint). Languages: Fluent English mandatory (written and spoken). Personal Qualities: Excellent interpersonal skills, keen sense of service and organization, rigor, responsiveness and ability to work under a high level of demand within tight deadlines.