Job offer : Video Surveillance Operator (M/F)

Missions

Image exploitation

• Ensure active real-time monitoring of video surveillance images (identify unusual behaviors or events...)
• Perform searches and verify situations based on reported images
• Use system functionalities: display, camera switching, image search, replay and extraction according to current regulations
• Ensure special monitoring during events or situations identified as sensitive
• Check equipment functionality and apply current procedures to trigger partners

Event and alarm management

• Identify and qualify situations requiring intervention
• Quickly transmit relevant information to the concerned services: municipal police, law enforcement, or technical services
• Process and follow up on events until their resolution or handling
• Process technical alarms by applying current procedures
• Fill in registers, logs, or IT tools provided for this purpose
• Immediately report any breakdown or anomaly affecting the video surveillance system according to current procedures

Image exploitation and storage

• Search and consult video sequences
• Perform image or sequence extractions in accordance with authorizations and internal procedures
• Fill in tracking logs to ensure traceability of extractions
• Ensure compliance with applicable storage durations and conditions.

Supervision center operation

• Strictly apply operational instructions and procedures
• Ensure continuity and quality of surveillance during service periods
• Participate in handovers between operators and shift changes.
• Report any technical, organizational, or operational difficulty to management.

Organization

3*12h work per week.

3 weeks of day shifts (7am/7pm), 3 weeks of night shifts (7pm/7am).

1 weekend worked every 3 weeks.

Key skills

• Mastery of IT tools
• Ability to quickly analyze a situation from images
• Good observation and concentration skills Ability to search and cross-reference information
• Awareness of data protection and video surveillance rules.

Expected qualities

• Vigilance and responsiveness Composure and self-control
• Discretion and strict respect for confidentiality
• Rigor and sense of responsibility
• Ability to work in a team
• Writing skills for drafting reports
• Ability to manage potentially stressful situations