---
title: "Customer Service Representative (M/F) · STRASBOURG | Actual group"
description: "Looking to start a new professional adventure? Join us! We are recruiting 10 Customer Service Representatives (M/F) on a full-time permanent contract (CDI…"
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"og:title": "Customer Service Representative (M/F)"
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# Job offer :** Customer Service Representative (M/F)**
Permanent contractSTRASBOURG, 67100, Grand EstFull-timeCommerce, Sales and Real Estate
**Actual emploi Schiltigheim**
Agence d’intérim, emploi, recrutement, CDI, CDD et missions temporaires
 [Contact](mailto:actual.strasbourg@groupeactual.eu)
**22 avenue De L'Europe · 67300 Schiltigheim**
[**03 65 61 04 40**](tel:0365610440)
** 08h30 - 18h**
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=A597)
## **The role**
### Looking to start a new professional adventure? Join us!
We are recruiting 10 Customer Service Representatives (M/F) on a full-time permanent contract (CDI) for one of our clients. Do you enjoy customer contact, feel comfortable on the phone, and want to develop your skills in a professional and educational environment? This position is for you! No need to be an expert in the banking sector: beginners are welcome! Training is provided upon your integration to support you in taking up your position.Your missions:
- Respond to customer requests by phone
- Support and advise them in their remote procedures
- Provide assistance in case of opposition or malfunction of a bank card
- Support customers in the use of their application and online space
- Provide clear, reliable, and adapted answers to each situation
- Contribute every day to a quality customer experience.
### Job conditions:
- Full-time CDI 35h/week
- Start date: November 30, 2026 at 9:00 AM
- Working hours: 08:00 AM to 08:00 PM, from Monday to Sunday
- 2 Saturdays worked per month
- 1 Sunday worked per month, paid double
- Schedule communicated 4 weeks in advance
- Training provided upon your arrival.
## **The profile we're looking for**
Whether you are a beginner or experienced, your profile interests us! Above all, we are looking for motivated, committed people with a sense of service.You are comfortable with:
- Customer relations and telephone contact;
- Oral and written expression;
- IT tools and working on dual screens.
- You are recognized for your listening skills, patience, pedagogy, and interpersonal skills.
- Do you want to learn, progress, and invest yourself in the long term?
***No specific diploma or prior knowledge of the banking sector is required. Your motivation, your interpersonal skills, and your desire to learn will make the difference! So, ready to take up the challenge? Apply now and come meet us!***
## **The company**
**Actual Strasbourg**
Actual Schiltigheim is recruiting for one of its clients, customer service representatives (M/F) in the banking sector on a permanent contract (CDI) in the Strasbourg area.
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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