---
title: "On-site IT Technician (M/F) · NANTES | Actual group"
description: "Our IT specialized team is recruiting for its client, a digital services company, an On-site IT Technician L1-L2 (M/F) for a 3-month temporary assignment…"
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meta:
"og:description": "Our IT specialized team is recruiting for its client, a digital services company, an On-site IT Technician L1-L2 (M/F) for a 3-month temporary assignment…"
"og:title": "On-site IT Technician (M/F)"
---
# Job offer :** On-site IT Technician (M/F)**
TempNANTES, 44000Full-timeBTEC HND37 heuresInformation and Communication Technologies14,29 €/h
## **Actual Talent**
[**08 11 36 94 40**](tel:0811369440)
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU04)
## **The role**
Our IT specialized team is recruiting for its client, a digital services company, an On-site IT Technician L1-L2 (M/F) for a 3-month temporary assignment in Nantes (44).
**Start date**: as soon as possible
### Your main missions will be as follows
Reporting to the IT team, you will provide on-site support and manage the IT infrastructure for all users (including VIP support and the IT kiosk).
**1. User support and assistance**
- Handling incidents and requests via ServiceNow in compliance with contractual deadlines
- Diagnosis and resolution of malfunctions (hardware, software, and mobility)
- On-site assistance and user guidance on the Microsoft 365 environment (Teams, Outlook, OneDrive, SharePoint)
- Support for Teams Voice telephony and videoconferencing equipment/peripherals
**2. Workstation management and administration (Modern Workplace)**
- Preparation, deployment, migration, and mastering of workstations (Windows 10/11)
- Operational operation and administration via Microsoft Intune and Autopilot (enrollment, application deployment, profiles, Remote Help)
- MDM management and enrollment of the mobile fleet (iOS / Android smartphones and tablets)
**3. Local infrastructure and network (Level 1)**
- First-level diagnosis on the local network (TCP/IP, DHCP, DNS, WiFi, VPN FortiClient)
- Physical verification and patching of equipment (local racks, network sockets, switches, WiFi access points)
- Escalation and qualification of complex incidents to L3 teams (Network / Cybersecurity)
**4. Asset management and documentation**
- Maintenance and updating of the CMDB / asset inventory (entries/exits, loans, returns, decommissioning)
- Management of the printer and multifunction fleet (maintenance, consumables, print queues)
- Drafting and enriching procedures and resolution sheets in the knowledge base
## **The profile we're looking for**
### Profile sought
### Experience and Training
- Higher education in IT, you have significant experience of 2 to 5 years in on-site IT support
- Successful experience in a multi-site environment would be a plus
- Driving license B required for the position
### Technical skills
- Workstation & Mobility: Windows 10/11, Microsoft Intune, Autopilot, iOS & Android (MDM)
- Microsoft 365 environment: Teams (including Teams Voice), Outlook, OneDrive, SharePoint, Entra ID
- Network & Security (L1): TCP/IP, DHCP, DNS, WiFi, VPN (FortiClient), notions of VLAN/Switch/Firewall, local patching
- Tools & Hardware: ServiceNow (ITSM/CMDB), PC diagnosis, mobile fleet, network printers and peripherals
### Soft Skills
- Service-oriented, interpersonal quality, and clear communication
- Rigorous and respectful of procedures
- Team spirit and adaptability
- Analytical capacity
- Priority management
- Spirit of initiative
**Working hours**: 37h/week
- Monday to Friday**Travel**: regular travel to several sites up to 1h30 around Nantes**Remuneration**: 13.74 / 14.29 € gross per hour**Benefits**: restaurant vouchers, time savings account
Do you recognize yourself in the spirit of the position? Apply now!
This position is open to people with disabilities.
Committed to diversity and equal opportunities with our partners, we study every application without distinction: if this project inspires you, do not let self-censorship hold back your potential, dare to apply!
## **The company**
**Actual Talent**
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France.
For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with tailored contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision, Work-study programs, and internships.
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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