---
title: "Helpdesk Technician L2 (M/F) · CREHEN | Actual group"
description: "Our IT specialized team is recruiting for its client, a digital services company, a Helpdesk Technician L2 (M/F) for a temporary assignment for a duration…"
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"og:title": "Helpdesk Technician L2 (M/F)"
---
# Job offer :** Helpdesk Technician L2 (M/F)**
TempCREHEN, 22130Full-timeBTEC HND35 heuresInformation and Communication Technologies14,29 €/h
## **Actual Talent**
[**08 11 36 94 40**](tel:0811369440)
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU04)
## **The role**
Our IT specialized team is recruiting for its client, a digital services company, a **Helpdesk Technician L2 (M/F)** for a temporary assignment for **a duration of 6 months in Créhen (22).**
**Start date:** as soon as possible
### Your main missions will be as follows:
- Remote user assistance and support
- Correct incident reporting for easy escalation in case of non-resolution
- 80 companies to manage / Multi-site users
- Ticket management
- Windows, O365, SharePoint environment
- Ticketing tools: JIRA
## **The profile we're looking for**
### Profile sought:Experience and Training:
- With a higher education degree in IT, you have significant experience in IT support (minimum 1 year)
### Technical skills:
- Good knowledge of the Windows environment and workstations
- Knowledge of Active Directory
- Ability to use a ticketing tool
### Soft Skills:
- Communication
- Teamwork
- Learning ability
- Rigor
- **Working hours:** 35h per week from Monday to Friday, time slot from 8am to 6pm
- **Travel:** yes, possibility of carrying out occasional replacements at other sites
**Remuneration:** 13.19 / 14.29 € gross per hour
### **Benefits:** restaurant vouchers, time savings account
Do you recognize yourself in the spirit of the position? Apply now!
This position is open to people with disabilities.
Committed to diversity and equal opportunities with our partners, we study every application without distinction: if this project inspires you, do not let self-censorship hold back your potential, dare to apply!
## **The company**
**Actual Talent**
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France.
For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with tailored contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision, Work-study and internships.
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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