---
title: "Flemish Helpdesk Technician (M/F) · TOURS | Actual group"
description: "Our IT specialized team is recruiting for its client, a digital services company, a Flemish Helpdesk Technician (M/F) for a long-term temporary assignment…"
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locale: en
meta:
"og:description": "Our IT specialized team is recruiting for its client, a digital services company, a Flemish Helpdesk Technician (M/F) for a long-term temporary assignment…"
"og:title": "Flemish Helpdesk Technician (M/F)"
---
# Job offer :** Flemish Helpdesk Technician (M/F)**
TempTOURS, 37000Full-timeBTEC HND35 heuresInformation and Communication Technologies12,53 €/h
## **Actual Talent**
[**08 11 36 94 40**](tel:0811369440)
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU04)
## **The role**
Our IT specialized team is recruiting for its client, a digital services company, a **Flemish Helpdesk Technician** (M/F) for a **long-term** temporary assignment in **Tours (37)**.
**Start date:** 28/09/2026
### Your main missions will be as follows:
- Managing calls and emails
- Processing and tracking tickets
- Managing IT incidents and requests
- Intervention on office automation, IT hardware, business applications
- Escalation to the next level if necessary
## **The profile we're looking for**
### Profile sought:
### Experience and Training:
- With a higher education degree in IT, you have initial experience in IT support.
### Technical skills:
- Proficiency in Flemish (read, written, and spoken)
- Proficiency in English would be a plus.
### Soft Skills:
- Good communication skills
- Interpersonal skills
- Listening and synthesis skills
**Working hours**: Monday to Friday
- a time slot from 08:00-16:00 a time slot from 09:30-18:00 a time slot from 16:00 to 23:00
**Remuneration:** 12.53 / 13.19 € gross per hour depending on the level of education, experience, and language proficiency
### **Benefits:** restaurant vouchers, time savings account
Do you recognize yourself in the spirit of the position? Apply now!
This position is open to people with disabilities.
Committed to diversity and equal opportunities with our partners, we study every application without distinction: if this project inspires you, do not let self-censorship hold back your potential, dare to apply!
## **The company**
**Actual Talent**
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France.
For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with customized contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision, Work-study and internships.
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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