---
title: "On-site Technician (M/F) · VILLEURBANNE | Actual group"
description: "Provide first-level technical support to users, manage the IT fleet, and ensure the proper functioning of the digital work environment (PC, telephony, net…"
canonical_url: "https://www.actualgroup.com/en/jobs/technicien-de-proximite-h-f-at-re1204979a391756"
locale: en
meta:
  "og:description": "Provide first-level technical support to users, manage the IT fleet, and ensure the proper functioning of the digital work environment (PC, telephony, net…"
  "og:title": "On-site Technician (M/F)"
---

# Job offer :** On-site Technician (M/F)**

TempVILLEURBANNE, 69100Full-time35 heuresInformation and Communication Technologies

## **Actual Talent**

[**08 11 36 94 40**](tel:0811369440)

[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU35)

## **The role**

Provide first-level technical support to users, manage the IT fleet, and ensure the proper functioning of the digital work environment (PC, telephony, network, printing).

<u>Responsibilities and daily activities</u>User support

- Assistance with laptops and professional phones; installation of professional profiles (email, business applications)
- Resolution of password and account access issuesFleet deployment and management
- Installation of Windows 11 for new employees and hardware refresh
- Management of hardware returns (refresh, departures) and phone administration via IntuneInfrastructure and network
- Intervention on printers and antennas/Wi-Fi access points
- Patching network cables on switches
- Windows 11 support: proxy, Wi-Fi, VPN, printingLicenses and tools
- Management of Microsoft Office 365 licenses
- Systematic creation of ServiceNow tickets for each intervention

## **The profile we're looking for**

To fill the position of **IT Technician (M/F)**, you must demonstrate great rigor and an excellent sense of customer service to provide support to users.

The ideal candidate has a **2-year higher education degree in IT**, such as a BTS SIO or equivalent, complemented by significant experience of **at least 2 years** in a similar position.

You have perfect command of **Windows and Microsoft 365** environments, as well as fleet management and ticketing tools. Knowledge of **networks (TCP/IP, VPN)** and virtualization solutions is a decisive asset for your application.

Equipped with a great analytical capacity and an aptitude for solving complex technical problems, you are recognized for your **autonomy** and your ability to work in a team within a reactive environment.

## **The company**

**Actual Talent**

Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France. For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with customized contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision.

### **Want to join the adventure?**

Apply without waiting!

## **Apply for this job**

## **Similar jobs**

[**Actual Talent** COLOMIERS![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/technicien-support-n2-h-f-at-re1229967a395073)

[**Actual Talent** VILLEMUR SUR TARN![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/technicien-support-n2-h-f-at-re1229941a395068)

[**Actual Talent** BLAGNAC![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/technicien-support-n1-h-f-at-re1229909a395059)

[**Actual Talent** TARNOS![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/technicien-support-n1-h-f-at-re1229864a395048)

[**Actual Talent** TOULOUSE![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/technicien-helpdesk-h-f-at-re1229811a395035)

[**Actual Talent** LIMOGES![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/ingenieur-systemes-reseaux-cyber-h-f-at-re1229542a395021)

[See all jobs](https://www.actualgroup.com/en/jobs?family=Technologies+de+l'Information+et+de+la+Communication)

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.