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# Job offer :** Customer Relations Manager M/F**

Permanent contractManom, 57100, Grand EstFull-timePas de diplôme requisTemps pleinRetail & Retail businessNo25 000 – 28 000 €/an

## **Actual Talent**

[**08 11 36 94 40**](tel:0811369440)

[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=NYAT)

## **The role**

**YOUR MISSION:** You are the guarantor of the quality of the customer relationship and the store's image.

Team Leader: You lead and unite your employees to ensure an exemplary social climate and excellent customer service.

**Ambassador of Customer Satisfaction:** You place the customer experience at the heart of your strategy by driving the customer relationship approach and ensuring impeccable service.

**Rigorous Manager:** You master your indicators to reach (and exceed) your goals.

**Compliance Guarantor:** You ensure strict compliance with regulations (labor, hygiene, safety) and company policy.

### YOUR PROFILE

- Minimum one year of experience in the same position.
- Ability to decide, delegate, and act in the field.
- Mastery of management levers and labor legislation.

## **The profile we're looking for**

### Context: replacement

Experience: minimum 1 year of experience in a similar role.

**Variable**: 13th month + health insurance + profit sharing/incentives..

### **Status:** employee

✨ **Why join this team?**

Because here, your expertise is valued. You evolve in a stable, stimulating environment, with real prospects and daily recognition.

📩 **Want to take on a new challenge? Apply now and give your career a new boost!**

This position is open to people with disabilities. Committed to diversity and equal opportunities with our partners, we study every application without distinction: if this project inspires you, do not let self-censorship hold back your potential, dare to apply!

## **Benefits**

- **Profit-sharing**

### **Want to join the adventure?**

Apply without waiting!

## **Apply for this job**

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