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title: "Travel Agency Manager Lyon 1 (M&#x2F;F) · Lyon | Actual group"
description: "Your daily missions Business development & Customer relations: You develop the agency's activity by managing the customer relationship and actively bu…"
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# Job offer :** Travel Agency Manager Lyon 1 (M/F)**

Permanent contractLyon, 69009Full-timeLegal, Social and Human Resources

## **Actual Talent**

[**08 11 36 94 40**](tel:0811369440)

[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU21)

## **The role**

### Your daily missions

Business development & Customer relations: You **develop** the agency's activity by managing the **customer** relationship and actively building your portfolio.

Committed advice & Satisfaction: You **support** your clients in **realizing** their most **beautiful travel projects** thanks to personalized, passionate and committed advice, ensuring their **satisfaction** in the long term.

Management & Local animation: You **drive** the **commercial** performance of the agency and initiate concrete **actions** to **boost** activity (events, commercial animation, local partnerships, loyalty).

Visibility & E-reputation: You **develop** the reach of the **agency** and its digital presence, particularly by valuing customer reviews in a strong logic of recommendation.

Territorial anchoring: You create links with the **Lyonnais ecosystem** (partners, prescribers, local networks) to make the agency **shine** in its region.

Organization & Structuring: You **orchestrate** the organization of the **team** and participate in the progressive structuring of the activity.

## **The profile we're looking for**

Your **profile** : Experience: You have <u>**proven experience** of more than</u>**<u> 10 years in a travel agency</u>,** ideally as a Branch Manager or Senior Advisor with **mastery of the GDS Amadeus**

Commercial flair: You have a keen sense of **business** and customer relations, with a demonstrated ability to develop and sustain an activity.

Exactingness & Quality: You are **demanding** regarding the **quality** of advice and the excellence of the customer experience.

Your agency, your work environment: Located in the 1st arrondissement of Lyon, our agency benefits from a **privileged location**, in the heart of the city.

Currently undergoing transformation, it will become an elegant and inspiring place, designed as an immersive setting where the journey begins as soon as you cross the door, between discovery, escape and exchanges.

What we offer you: Contract: Full-time CDI.

Remuneration: Fixed starting from **30 K€ gross** per year (depending on profile and experience), supplemented by a stimulating **variable** part according to objectives.

### Benefits

Restaurant vouchers.

Profit-sharing and incentive schemes.

Ready to embark on this adventure and make our new Lyonnais agency shine?

Posture: **Autonomous**, well **organized** and endowed with a strong sense of **responsibility and knowledge of travel agency regulations**.

Digital ease: You are comfortable with digital tools and perfectly understand the challenges of visibility (customer reviews, e-reputation).

Passion for travel: You have traveled and you like to share your experience with passion and authenticity.

## **The company**

**Actual Talent**

**Actual Talent is the **European** specialist in Talent Acquisition and Assessment for Actual group, the 5th largest employment and labor player in France. For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support, Tourism) have been supporting companies and candidates with customized contractual arrangements: CDI, CDD, Temp, Freelance, Transition Management, Service Provision. Our **specialized team** in **Tourism** is supporting its client, a Travel Agency, in the recruitment of its future **Branch Manager (M/F) on a permanent contract (CDI).****

### **Want to join the adventure?**

Apply without waiting!

## **Apply for this job**

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