---
title: "IT Intervention Planners (M/F) · Saint-Herblain | Actual group"
description: "Our IT specialized team is recruiting for its client, a digital services company, an Operational Manager / IT Intervention Planner (M/F) for a 3-month tem…"
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locale: en
meta:
"og:description": "Our IT specialized team is recruiting for its client, a digital services company, an Operational Manager / IT Intervention Planner (M/F) for a 3-month tem…"
"og:title": "IT Intervention Planners (M/F)"
---
# Job offer :** IT Intervention Planners (M/F)**
TempSaint-Herblain, 44800Full-time35 heuresReception, Administration and Customer Service14,83 €/h
## **Actual Talent**
[**08 11 36 94 40**](tel:0811369440)
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU04)
## **The role**
Our IT specialized team is recruiting for its client, a digital services company, an Operational Manager / IT Intervention Planner (M/F) for a 3-month temporary assignment in St Herblain (44).
### **Start date**: as soon as possible
You will work within the framework of managed services and local IT support missions.
### Your main missions will be as follows
- Schedule appointments with users and provide them with all the necessary information for the successful completion of the intervention
- Ensure the availability of workstations with the lead technician
- Plan team interventions in line with user requests and production constraints (logistical and operational)
- Aim to maintain optimum team productivity
- Update tracking tools to enable the publication of production indicators
## **The profile we're looking for**
### Profile sought:**Experience and Training**
- With a higher education degree in Management, Management Assistance, Logistics, or IT, you have 1 to 2 years of experience in a similar position (planning or dispatch in an IT service department / ESN / telecoms)
- Previous experience in a service center or in an IT managed services environment would be a real plus
### Technical skills
- Mastery of planning tools and schedule management tools
- Ability to manage technician occupancy rates
- Good understanding of local support and workstation deployment issues (mastering, stock, logistical constraints)
### Soft Skills
- Rigour
- Sense of organization and priorities
- Interpersonal skills and diplomacy
- Responsiveness and stress management
**Working hours**: 37h/week
- Monday to Friday
### **Travel**: no
**Remuneration**: 13.74 / 14.83 € gross per hour
### **Benefits**: restaurant vouchers, time savings account
Do you recognize yourself in the spirit of the position? Apply now!
This position is open to people with disabilities.
Committed to diversity and equal opportunities with our partners, we study every application without distinction: if this project inspires you, do not let self-censorship hold back your potential, dare to apply!
## **The company**
**Actual Talent**
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France.
For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with tailored contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision, Work-study programs, and internships.
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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