---
title: "Scheduling Manager (M/F) · PANTIN | Actual group"
description: "Reporting to the Operations Management, you will ensure the daily monitoring of production indicators in order to identify, process, and resolve anomalies…"
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locale: en
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"og:description": "Reporting to the Operations Management, you will ensure the daily monitoring of production indicators in order to identify, process, and resolve anomalies…"
"og:title": "Scheduling Manager (M/F)"
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# Job offer :** Scheduling Manager (M/F)**
Permanent contractPANTIN, 93500Full-time35 heuresReception, Administration and Customer Service
**Actual emploi Paris**
Agence d’intérim, emploi, recrutement, CDI, CDD et missions temporaires
 [Contact](mailto:actual.paris8@groupeactual.eu)
**12 rue De Rome · 75008 Paris**
[**01 53 95 28 28**](tel:0153952828)
** 09h - 18h30**
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=A439)
## **The role**
Reporting to the Operations Management, you will ensure the daily monitoring of production indicators in order to identify, process, and resolve anomalies related to files and interventions. In close collaboration with clients, partners, and internal departments, you will ensure compliance with the structure's volumetric and qualitative objectives.
### Your missions
**Planning and monitoring of interventions**
- Organize and secure the planning of intervention appointments at the second level.
- Send the necessary documents and inform the relevant stakeholders.
- Support specific and complex orders: analysis, validation of information, additional research, and coordination until final completion.
**Processing and resolution of anomalies**
- Identify and analyze orders with anomalies via business applications.
- Contact clients and internal departments (by phone and email) to obtain missing elements, reassign interventions, or handle unforeseen events (cancellations, breakdowns, absences).
- Follow up with stakeholders until complete resolution and ensure rigorous traceability of each action in the files.
**Reporting and continuous improvement**
- Keep dashboards up to date and report on your activity regularly.
- Identify recurring causes of anomalies, propose procedure optimizations, and participate in updating internal guides.
### We offer
- **Remuneration**: €24,700 gross annual + 13th month
- **Benefits**: 100% company-paid health insurance, meal vouchers + profit-sharing and incentive agreement
- **Status**: Employee
- **Contract**: Full-time CDI
- **Start date**: As soon as possible
- **Location**: Pantin
## **The profile we're looking for**
### Profile sought
- **Education**: Bac to Bac+2 (management, logistics, production, or equivalent).
- **Experience**: Initial significant experience in administrative management, activity monitoring, planning, or telephone customer relations.
- **Technical skills**: Proficiency in common office tools (Excel, email software, business tools) and ease on the phone.
- **Interpersonal skills & Aptitudes**: Speed of execution and data entry, ability to manage priorities and multitasking. Rigor, discretion, analytical mind, and tenacity to see problem resolution through to the end. Excellent sense of service and customer relations.
## **The company**
**Actual Paris 08 Tertiaire**
Today, the 5th largest player in the labor and employment market in France, Actual group is a French group with a resolutely humanistic vision, which campaigns every day to facilitate the right to work for all. Organized around 4 business lines: temporary work, recruitment, support, and training.
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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