---
title: "Experienced Consultant (M/F) · SERRIS | Actual group"
description: "Missions Within the agency, you will support a demanding clientele in the realization of their travel projects. Your main responsibilities Welcome, advise…"
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meta:
"og:description": "Missions Within the agency, you will support a demanding clientele in the realization of their travel projects. Your main responsibilities Welcome, advise…"
"og:title": "Experienced Consultant (M/F)"
---
# Job offer :** Experienced Consultant (M/F)**
Permanent contractSERRIS, 77700Full-timeBTEC HNDSport, Leisure and Tourism2 500 €/mois
## **Actual Talent**
[All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU21)
## **The role**
### Missions
Within the agency, you will support a **demanding** clientele in the realization of their travel projects.
### Your main responsibilities
Welcome, **advise** and **retain** clients. Identify needs and propose adapted solutions. **Build** and sell tailor-made trips. Establish quotes, make reservations and ensure file follow-up. Manage **administrative formalities** related to travel. Ensure the processing of requests before, during and after departure. **Anticipate** and **manage** **complex** situations: cancellations, flight modifications, travel incidents, urgent requests. Negotiate and exchange with tour operators, airlines and service providers. Participate in achieving the agency's commercial objectives. Contribute to service quality and customer satisfaction.
## **The profile we're looking for**
### Profile sought
You are a passionate, autonomous and customer satisfaction-oriented tourism professional.
### Expected skills:
**Solid experience in a travel agency (at least 6 years)**. Excellent sense of advice and customer relations. **Strong commercial aptitude**. **Rigor**, **organization** and attention to detail. Reactivity in the face of the unexpected. Ability to **work** in a **team**. Excellent management of **priorities**. Curiosity and a permanent desire to learn.
### Tools and software:
**Mastery** of Amadeus **essential**. Good knowledge of the **MB3M** software appreciated. Good command of office tools.
### Languages
Professional **English** required (exchanges with suppliers and partners).
## **The company**
**Actual Talent**
Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France. For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with tailor-made contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision. Our team specializing in Tourism is supporting its client, a travel agency in the Val d'Europe sector, in the recruitment of its future Travel Consultant (M/F) on a permanent contract (CDI).
### **Want to join the adventure?**
Apply without waiting!
## **Apply for this job**
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