--- title: "Debt Collection Officer (M/F) · Merignac | Actual group" description: "ACTUAL TERTIAIRE PESSAC is looking for its client BNP Paribas Personal Finance Mérignac, a Consumer Credit Collection Officer (M/F). Within the Customer R…" canonical_url: "https://www.actualgroup.com/en/jobs/charge-de-recouvrement-de-creances-h-f-lu-re0945238a400231" locale: en meta: "og:description": "ACTUAL TERTIAIRE PESSAC is looking for its client BNP Paribas Personal Finance Mérignac, a Consumer Credit Collection Officer (M/F). Within the Customer R…" "og:title": "Debt Collection Officer (M/F)" --- # Job offer :** Debt Collection Officer (M/F)** TempMerignac, 33700Full-timeBTEC HND35 heuresReception, Administration and Customer Service12,54 €/h **Actual Pessac Industrie** Agence d’intérim, emploi, recrutement, CDI, CDD et missions temporaires ![Actual Pessac Industrie](https://www.actualgroup.com/_ipx/f_webp&q_75&s_60x60/https://partoo-image-download.s3.amazonaws.com/prod/110035/4de2193e-7e69-4693-8fd7-19b36d0d7c62.png) [Contact](mailto:actual.industrie.pessac@actualgroup.com) **207-209 avenue Pasteur, Batiment C · 33600 Pessac** [**05 33 20 06 90**](tel:0533200690) ** 08h30 - 18h** [All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=A831) ## **The role** **ACTUAL TERTIAIRE PESSAC is looking for its client BNP Paribas Personal Finance Mérignac, a Consumer Credit Collection Officer (M/F).** Within the Customer Relations Center of BNP Personal Finance, you will play a key role in supporting clients facing financial difficulties. Your mission: analyze, understand, propose, and negotiate. ### Your main responsibilities - Analyze the financial situation of clients and study the associated court decisions. - Verify the completeness of files and determine the most appropriate procedure. - Negotiate and identify an amicable repayment solution in connection with clients. - Recover consumer credit debts in compliance with costs, deadlines, and internal policy. - Ensure a quality relationship with all stakeholders: bailiffs, courts, service providers, judicial inspectors. - Achieve and exceed the objectives entrusted to you, while respecting the rules and collection processes. - The position is to be filled quickly, - Schedule: 35h from Monday to Friday within an 8:30 AM - 6:30 PM time slot Hourly rate: 12.54€ + 13th month ## **The profile we're looking for** With a Bac+2 to Bac+3 education, you have significant initial experience of at least 6 months in customer relations, including internships and work-study programs. ### You are also - A negotiator at heart, capable of finding the right balance between firmness and empathy. - Comfortable with legal and regulatory concepts related to litigation and over-indebtedness (obtaining titles, foreclosure, etc.). - Results-oriented, with a real desire to exceed yourself and achieve your goals within a defined framework. - Rigorous, endowed with a good analytical mind and a keen sense of customer service. - Clear in your communication, with a strong collaborative spirit. - No worries: we will train you on our products, tools, and methods to allow you to be fully autonomous. What we offer you - A long-term mission within a recognized large group. - A dynamic, collaborative, and stimulating work environment. - Rapid skills development on high-value-added topics. - The possibility of joining a structure where customer satisfaction and performance are at the heart of priorities Ready to take up the challenge and join a team committed to responsible and human debt collection? Apply now! ## **The company** **Actual Pessac Tertiaire** Actual Pessac Tertiaire is an agency specializing in service sector professions, recognized for its expertise in recruitment and support for administrative, commercial, and support professionals. Thanks to its deep knowledge of the local market and the support of the Actual group, the agency offers customized and responsive solutions to meet the needs of both companies and candidates. ### **Want to join the adventure?** Apply without waiting! ## **Apply for this job** ## **Similar jobs** [**Actual Talent** PARIS![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/2-assistants-juridiques-anglais-courant-h-f-at-re1028401a400404) [**Actual Talent** LES ACHARDS, Pays de la Loire![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/comptable-f-h-at-re1276408a400377) [**Actual Talent** BUC![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/gestionnaire-paie-f-h-at-re1275661a400294) [**Actual Talent** PARIS![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/charge-de-facturation-f-h-at-re1275368a400243) [**Actual Paris 01 Tertiaire** GENNEVILLIERS![Actual Paris 01 Tertiaire](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/urgent-charge-de-recouvrement-b-to-b-f-h-lu-re1243187a400403) [**Actual Miribel 480** ST MAURICE DE BEYNOST, Auvergne-Rhône-Alpes![Actual Miribel 480](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/comptable-h-f-lu-re1275892a400335) [See all jobs](https://www.actualgroup.com/en/jobs?family=Accueil,+Administration+et+Service+Client%C3%A8le) ## Sitemap See the full [sitemap](/sitemap.md) for all pages.