--- title: "Experienced Travel Agent (M/F) · ORSAY | Actual group" description: "Your Missions: From the first idea to the return from the trip 1. Expert advice & Customer experience Embody the agency's expertise with clients (in a…" canonical_url: "https://www.actualgroup.com/en/jobs/agent-de-voyages-confirme-e-f-h-at-re1270261a399456" locale: en meta: "og:description": "Your Missions: From the first idea to the return from the trip 1. Expert advice & Customer experience Embody the agency's expertise with clients (in a…" "og:title": "Experienced Travel Agent (M/F)" --- # Job offer :** Experienced Travel Agent (M/F)** Permanent contractORSAY, 91400Full-timeSport, Leisure and Tourism ## **Actual Talent** [All the agency's jobs](https://www.actualgroup.com/en/jobs?recruiterCode=AU21) ## **The role** Your Missions: From the first idea to the return from the trip 1\. **Expert** advice & Customer experience Embody the agency's **expertise** **with** **clients** (in agency, by phone and e-mail). **Decipher** desires, **constraints** and **budgets** to design the ideal project. **Recommend** the best options: **tailor-made** circuits, packaged stays, **cruises** or thematic getaways. 2\. **Tailor-made** design & Commercial negotiation\*\* **Find** and optimize offers with our **network** of tour operators and **receptive agencies**. **Build** **personalized** quotes, **enhance** the itinerary and **finalize** sales. **Manage** bookings from start to finish (flights, accommodation, transfers, local experiences). **Propose** relevant **additional** services (insurance, excursions, upgrades) to **enrich** the stay. 3\. Operational coordination & Excellence monitoring\*\* **Master** entry **formalities**, pricing **conditions** and field **logistics**. **Design** **complete** travel journals and brief travelers before their departure. **Ensure** reactive and **reassuring** management of unforeseen events, changes or last-minute adjustments. **Ensure** **impeccable** satisfaction throughout the customer experience. 4\. Commercial **performance** & Agency **reach** ### **Actively** develop **revenue** and **exceed** set targets **Build** customer loyalty through careful **relationships** and proactive follow-ups. Showcase the commercial offer (window display, digital media, favorite selections). **Represent** the agency during **events**, trade fairs or activities to **attract** new travelers. ### Job conditions ### The final conditions will be specified during recruitment Contract type and working hours. Remuneration range from 24,500 to 30,000 annually plus performance bonuses. Working hours and organization: from Tuesday to Friday from 10 a.m. to 7 p.m. and on Saturday from 10 a.m. to 6 p.m. (lunch break from 1 p.m. to 2 p.m.). ## **The profile we're looking for** **Profile** sought Professional experience **3 to 4 years of minimum experience** in a travel agency. Confirmed experience in consulting, sales and booking of individual trips. ### Training **BTS Tourism or equivalent training in the field of tourism and** travel. **Technical skills** Good **knowledge** of **tourism** products, **destinations** and tour operators. Mastery of sales and commercial negotiation techniques. Mastery of booking tools (**Amadeus booking, pricing, issuance**) and professional **software** in the sector. Good **mastery** of **office** tools. Expected qualities: **Excellent** interpersonal skills and **sense** of customer service. **Commercial** spirit and ability to convince. **Autonomy**, rigor and organization. **Reactivity** and ability to manage **unforeseen events**. Team spirit and sense of **responsibility**. ## **The company** **Actual Talent** Actual Talent is the European specialist in Talent Acquisition and Assessment for Actual group, the 6th largest employment and labor player in France. For over 20 years and through our 22 offices, our expert consultants by profession (Sales, Engineering, IT/Digital, Support) have been supporting companies and candidates with customized contractual arrangements: CDI, CDD, Interim, Freelance, Transition Management, Service Provision. Our team specializing in Tourism is supporting its client, Agences de voyages Orsay, in the recruitment of its future **Experienced** Travel Agent (M/F) on a permanent contract. ### **Want to join the adventure?** Apply without waiting! ## **Apply for this job** ## **Similar jobs** [**Actual Talent** PARIS![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/agent-de-voyages-confirme-e-f-h-at-re1270611a399491) [**Actual Talent** ORSAY![Actual Talent](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/agent-de-voyages-confirme-e-f-h-at-re1270261a399456) [**Actual Experts Nancy Gd** PONT-A-MOUSSON![Actual Experts Nancy Gd](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/manager-charcutier-f-h-lu-re1155702a385126) [**Actual Experts Paris Luxe Beaute** PARIS![Actual Experts Paris Luxe Beaute](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/animateur-expert-parfums-h-f-lu-re1269510a399405) [**Actual Experts Paris Luxe Beaute** PUTEAUX![Actual Experts Paris Luxe Beaute](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/animateur-expert-parfums-h-f-lu-re1269325a399399) [**Actual Experts Paris Luxe Beaute** VILLEFRANCHE SUR SAONE![Actual Experts Paris Luxe Beaute](https://www.actualgroup.com/_ipx/w_96&q_75/recruiters/icone-actual.svg)](https://www.actualgroup.com/en/jobs/animateur-trice-expert-e-parfums-f-h-lu-re1269274a399397) [See all jobs](https://www.actualgroup.com/en/jobs?family=Sport,+Loisir+et+Tourisme) ## Sitemap See the full [sitemap](/sitemap.md) for all pages.